Shipping and Payment
Shipping options
We send goods worldwide with the delivery company Packeta and the Czech Post.
1. Packeta
- Belgium – 11 Eur
- Denmark – 13 Eur
- Finland – 23 Eur
- France – 11 Eur
- Italy – 12 Eur
- Lithuania – 11 Eur
- Luxembourg – 19 Eur
- Hungary – 8 Eur
- Germany – 11 Eur
- Netherlands – 12 Eur
- Poland – 7 Eur
- Portugal – 10 Eur
- Austria – 9 Eur
- Greece – 10 Eur
- Slovenia – 7 Eur
- Spain – 11 Eur
- Sweden – 23 Eur
- Great Britain – 15 Eur
The courier will deliver the goods to your home. The courier will contact you, please always enter your phone number when ordering. Delivery time is 4-7 working days depending on the country of delivery.
2. Czech Post
- China – 22 Eur
- Hongkong – 21 Eur
- Japan – 28 Eur
- Canada – 21 Eur
- Norway – 22 Eur
- USA – 19 Eur
- Switzerland – 21 Eur
The courier will deliver the goods to your home. The courier will contact you, please always enter your phone number when ordering. Delivery time is 4-7 working days depending on the country of delivery.
3. SegraSegra store – Pickup point
SEGRASEGRA STORE
Františka Křížka 1394/27, Praha 7, 170 00
Entrance from Veletržní street, opposite Shopping Mall Stromovka.
- After receiving an e-mail that you have the goods ready for pickup, stop at any time during the opening hours.
Payment Terms
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Online payments are provided for us by the Comgate payment gateway. The service provider, ComGate Payments, a.s., is a licensed Payment Institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.
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Credit card payment
The fastest way to pay on-line. In the Comgate payment gateway interface, enter the card number, validity date and CVC code - three numbers, which you will find in the signature strip on the back of the card. Everything is secured by the 3D Secure standard, so you will probably be asked to enter a numeric code, which you will receive by SMS from your bank.
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Payment by bank transfer
Immediate payment via internet banking. The ComGate payment gateway redirects you to your internet banking, where you log in as usual and confirm the already prepared payment order.
After completing the payment, you will be redirected back to the store. Payment is confirmed immediately, we will continue to process the order without delay.
Contacts
ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267
- In cash or by cashless payment card at store.
SEGRASEGRA, Františka Křížka 1394/27, 170 00 Prague 7